Breakdowns & Emergencies: Prepare for the Unexpected

The back of a white semi-truck parked on the side of a road with two caution triangles set up behind it.

At some point in your driving career, the unexpected may strike — whether it’s a breakdown, an accident or another emergency on the road. The question is: Are you prepared to respond when something unforeseen happens?

Let’s explore two of the most typical roadside emergencies and unpack some practical strategies that can help you prevent or manage them cautiously while staying safe on the road.


Over-The-Road Breakdowns & Accidents

How to prevent them:

  • Perform thorough pre-trip and post-trip inspections. Pay close attention to the areas most likely to cause a breakdown, including tires, brakes and the electrical system (including the battery, alternator and starter). Report any deficiencies before they become major problems.
  • Drive defensively. Always drive within posted speed limits and adjust your speed for weather conditions. Maintain at least a four-second space cushion when following vehicles and increase that distance as needed. Limit distractions. Scan the road ahead of you for brake lights. Never drive while drunk or drowsy or otherwise unable to give the road your full attention.
  • Carry a well-stocked emergency kit with a flashlight, warning triangles, tire pressure gauge, screwdrivers, wrenches, jumper cables, a phone charger, blankets, food, water and other essentials.

How to manage them:

  • Pull over to a safe location. Choose a wide shoulder on a level surface if possible.
  • Turn on your hazard lights and use flares and warning triangles so other drivers know your truck is disabled.
  • Check on others. In an accident, check to see whether other drivers have injuries. Call 911 in the event of any emergency. Also, collect insurance information from all parties and take photos for evidence. Report all accidents — no matter how minor — to your dispatcher.
  • Assess, call and wait. Review the damage on your truck, then call your fleet’s preferred roadside assistance team and wait inside your truck. Avoid using one-off predatory towing companies; they may charge you extra fees or tow your truck when it’s not needed.

Medical Emergencies

How to prevent them:

  • Know your own health. Get regular checkups and manage any chronic conditions like heart failure, diabetes, sleep apnea or serious allergies.
  • Recognize the warning signs. Chest pain, difficulty breathing, excessive sweating, drowsiness, dizziness and fever can all be signs of potential medical problems. Don’t ignore them.
  • Carry a first aid kit with sterile bandages, pain reliever, antiseptic wipes and any prescription medications, including epinephrine for allergic reactions.

How to manage them:

  • Pull over immediately. If you need emergency assistance, call 911 right away.
  • Contact your dispatcher as soon as possible so they can respond accordingly.